It's easy with a Road Runner subscription. We provide the modem, the installation, the news and entertainment, tools for using the Internet and your computer, PLUS world-class customer support.

Features:

• Start your Internet experience on the Road Runner Homepage. You'll live here. We have worked with some of the world's best information, entertainment and education providers to bring you the best of Broadband content sites and tools. Plus, personalization tools let you choose the content that matters most to you and your family.
• Customer Support. Rely on Road Runner Help & Member Services (help.rr.com) for 24/7 help and support, whether by phone, email or live chat. What could be simpler?

You'll also get:

• Multiple unique e-mail accounts - One main account and at least four sub accounts, all included! Your family gets an unique account for each member of the family!
• Road Runner Messenger - For instant messaging with your friends on Road Runner, AOL, CompuServe and Netscape.
• Personal Home Page Space - For school projects or community group schedules & whenever you have information to share!
• Cable modem - (for connecting the Road Runner cable to your computer)
• Installation options - from full professional installation to a money-saving self-installation.
• Free Security Suite - eTrust EZ Armor Firewall and Antivirus Software available to all Road Runner residential customers.

World-Class Comprehensive Support:

• Network Status - View planned maintenance, so there are no surprises on service
• Urgent Announcements - We are concerned with your computer's safety, so we provide late breaking urgent announcements regarding security
• Online Support - Road Runner Help & Member Services (help.rr.com) is available to assist with your technical support questions.
• Remote Access - Away from home? You can still check email with Web Mail provided only for Road Runner customers. That means no separate charges for those occasions when you need to access your homepage or email while away from home.
• Assisted Technical Support - Support includes technical chat, a live one-on-one technical support, instant help.